FlipMole AI Information and Disclaimer Policy
Version 1.0 (draft) · Effective [EFFECTIVE DATE]
This policy is part of our Terms of Service. It explains how FlipMole's analyses are made, what they can and can't tell you, and what you need to check yourself.
1. How an analysis works
When you analyze a listing, FlipMole sends the listing's text and photos to an AI model (currently Anthropic's Claude) with instructions to identify the item, look for condition issues, and search the web for comparable prices. Our own code, not the AI, then does the money math: costs, fees, moving, taxes where configured, profit, return, the maximum offer and the recommendation (BUY, ASK, WATCH or AVOID). Each analysis shows the evidence it used (for example the comparable sales) and a confidence level. Some analyses run in a lighter mode with fewer searches and photos (free analyses, and when needed to keep costs in line with your plan); results may be less detailed.
2. What the AI can get wrong
AI and automated estimates are often useful and sometimes wrong, including confidently wrong. In particular: - Identification: it can confuse similar models, editions, sizes, years, materials or makers, or be misled by stock photos, renders, edited or misleading images, or descriptions. - Condition: photos hide damage, wear, smells, missing parts, repairs and functional problems. - Prices: comparables may not match the item or its condition; asking prices aren't selling prices; prices change over time and by location; sources can be wrong or out of date. - Profit and offers: they depend on assumptions (fees, shipping, moving, your vehicle, repairs, taxes) and leave out costs we don't know, such as your time, storage, or a buyer backing out. - Risk signals: scam, counterfeit and stolen-goods indicators are warning signs, not findings; a clean result doesn't mean an item or seller is legitimate, and a flag doesn't mean they aren't. - Demand and sell time: estimates aren't predictions you can rely on; items may not sell, or may sell for less. - Written text: suggested messages and resale listings can contain errors and must be checked before you use them.
3. What you must do
- Treat every output as one input to your own decision, never the only one.
- Inspect items in person where possible, test them, and verify authenticity, ownership (serial numbers, receipts, VIN and lien checks for vehicles) and legality before paying.
- Check that you're allowed to buy and resell the item where you are, and follow each Marketplace's rules.
- Don't pay deposits or move conversations off-platform at a stranger's request.
- Only spend money you can afford to lose; reselling has real risk.
4. What FlipMole doesn't do
FlipMole doesn't authenticate, grade or appraise items, verify sellers' identities, guarantee profits, resale prices or sell times, or give financial, investment, tax or legal advice. Outputs aren't professional opinions.
5. Your data and the AI provider
Listing text and photos you submit are processed by our AI provider to produce your analysis. Under its commercial terms it doesn't train its models on this data. See our Privacy Policy (Section 4).
6. Responsibility
To the extent the law allows, FlipMole isn't responsible for decisions you make or losses you incur based on outputs. See Sections 4, 12 and 13 of the Terms, which this policy supports, and Section 17 for consumer rights that can't be excluded.
7. Feedback
If an analysis is wrong, tell us at [SUPPORT EMAIL]. It helps us improve, though we can't promise to change or refund a result unless the analysis failed because of our error.