FlipMole AI Referral Program Terms ("Refer & Earn")
Version 1.0 (draft) · Effective [EFFECTIVE DATE]
These terms are part of our Terms of Service. They explain how referring a friend works, what a reward is, and when one is and isn't given. The reward amounts in force are the ones shown on your Refer & Earn page on the day your friend's payment is confirmed.
1. Who can take part
1.1 Anyone with a FlipMole AI account in good standing gets a personal referral link and code. Team members, employees and contractors of FlipMole may be excluded.
1.2 We may switch the program, or an individual's link, on or off at any time (see section 8).
2. Who counts as a new customer
2.1 A referred person must be new to FlipMole AI: someone who has not had an account before.
2.2 You can't refer yourself. A referral doesn't count if the referred account uses the same email inbox, device or payment card as yours, or if two accounts refer each other.
2.3 People who share a home or workplace network with you can be referred. Those referrals may be checked by a person before a reward is given.
3. What makes a referral successful
A referral is successful only when all of these have happened:
- your friend opened your link, or typed your code when signing up;
- they created an account and confirmed their email;
- within the number of days shown on your Refer & Earn page (the "referral window") they started a paid subscription on a plan that is part of the program;
- their payment was confirmed by our payment processor; and
- the holding period shown on your Refer & Earn page passed without that payment being refunded or disputed.
A free account, a purchase of additional analyses, a failed or pending payment, or a cancelled checkout does not make a referral successful. A first payment that was reduced by a promotion code may be checked by a person and may not qualify. If your friend used more than one person's link, the first valid link they used counts, unless they type a code when signing up, in which case that code counts.
4. Rewards
4.1 What they are. Rewards are additional analyses added to your account. Your friend may also receive additional analyses when their first payment is confirmed. The amounts depend on the plan your friend chooses and are shown on your Refer & Earn page. Rewards are not money, have no cash value, and can't be transferred, sold or exchanged, except where the law requires otherwise.
4.2 Using them. Reward analyses are used after your plan's monthly included analyses. They do not expire while your account remains open, and a monthly reset does not remove them. If your account is closed, unused reward analyses are lost.
4.3 Limits. There is a limit on how many referrals can be rewarded per person each month and in total. Both are shown on your Refer & Earn page. Referrals beyond a limit are not rewarded.
4.4 Milestone bonuses. Where milestone bonuses are offered, each is given once, when your number of successful referrals first reaches it. Referrals that are pending, rejected or reversed don't count. If a reversal later brings your number of successful referrals back under a milestone, that milestone's bonus is reversed too (unused bonus analyses only, as in section 5), and it is given again if you reach that number again.
4.6 Ambassadors. We may invite some members to be ambassadors. An ambassador's own referral rewards and limits can be higher than the standard ones and are shown on their Refer & Earn page; everything else in these terms applies to them in the same way. We can end ambassador status at any time; rewards already given stay.
4.5 No guarantee until it qualifies. A referral shown as pending, being checked or qualified is not yet rewarded. Rewards are subject to eligibility and verification.
5. Refunds, disputes and reversals
5.1 If your friend's qualifying payment is refunded in full or disputed with their card issuer (a chargeback), the referral is reversed. Reward analyses from it that have not been used are removed, from your account and from your friend's, together with any milestone bonus it no longer reaches (section 4.4). Analyses already used are not taken back.
5.2 We may also withhold or reverse a reward where we reasonably believe a referral was made in breach of these terms. We'll tell you when a reward you had received is reversed.
6. What isn't allowed
- Referring yourself, or creating or using additional accounts to earn rewards.
- Paying or otherwise compensating people to subscribe, or subscribing and cancelling to trigger a reward.
- Sending unsolicited bulk messages (spam), or anything that breaks anti-spam law, to share your link. Share it only with people you know or who have agreed to hear from you.
- Buying advertising with your link, or bidding on "FlipMole" or similar names in search advertising.
- Posting your link on coupon, deal or voucher sites, or presenting it as an official FlipMole offer.
- Making claims about FlipMole AI that aren't true, including claims about earnings or guaranteed results.
- Any attempt to interfere with how referrals are tracked.
7. Privacy
7.1 When someone opens a referral link we set one cookie in their browser holding the referral code and the time, so the referral can be recognized if they sign up later within the referral window. We also count the visit using a keyed, one-way hash of their network address. Details are in our Privacy Policy and Cookie Policy.
7.2 To prevent abuse we compare hashed sign-up, device and card details of the referrer and the referred person. We don't show you your friends' personal details: on your Refer & Earn page each referral appears with a shortened email address only.
7.3 You're responsible for having your friends' agreement before you send them a message containing your link.
8. Changes and ending the program
We may change the rewards, the limits or these terms, or end the program, at any time. Changes apply to referrals that qualify after the change. Reward analyses already added to your account are not affected by a change or by the program ending. [Notice period for material changes: [ ] days.]
9. Other
9.1 Our decisions about whether a referral qualifies are final, subject to any rights you have by law.
9.2 Rewards may have tax consequences for you; those are your responsibility. [CONFIRM with accountant.]
9.3 [Jurisdiction-specific terms, including for Quebec residents: [ ].]